Newcomer

MTV app

Last week I was able to sign into the MTV app with my TWC ID. I’m no longer able to do this. TWC spectrum is no longer listed as an available provider.
1 REPLY
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Community Manager

Re: MTV app

@Kjwcinci1

 

Typically, deleting and reinstalling the app resolves most issues.  On the app login page, the provider will be listed as just  "Spectrum".   Your legacy TWC ID will still give you access.  

 

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If you are still unable to login,  we encourage you to contact support directly so we can investigate further.  

 

Please contact us at: 

 
Spectrum-Social Media Customer Care