Newcomer

HBOGo on PS4 - throttling speeds? buffering issues

Is anyone else experiencing consistent buffering issues when using HBOGo ONLY? I've been using HBOGO on my PS4 for a couple of years without any issues, but recently its the ONLY app that has streaming issues which leads me to believe that Spectrum is throttling since my speeds are more than sufficient for proper functionality.

 

Can anyone corroborate this? 

2 REPLIES

Re: HBOGo on PS4 - throttling speeds? buffering issues

I have the same issue. I am also using spectrum (formerly Time Warner) for my ISP and my HBO GO app is unwatchable now. Everything buffers and then freezes. If I fast forward a few seconds or rewind, it will work for a little bit then freeze again. All other apps work perfectly and my PS4 says it's receiving 31mbps download rate. I started noticing the buffering issue with HBO GO in early 2017.
Lead Moderator

Re: HBOGo on PS4 - throttling speeds? buffering issues

Good morning.

 

So that we are clear, the only problem is with HBOgo? Do you have problems with HBOgo on other devices? 

 


Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums