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Observer

Fox News app doesn't have Spectrum or TWC as options on provider now

Just tried to log into the Fox News app and it kicked me out and required me to reregister but when i go to the Foxnews.com\activate page there isn't a Charter or TWC listing on provider.  What is the deal?

14 REPLIES
Proven Sharer

Re: Fox News app doesn't have Spectrum or TWC as options on provider now

Are you using the Fox News app or the website? The app just let me sign in on my iPhone using Charter Spectrum as the provider. 

Observer

Re: Fox News app doesn't have Spectrum or TWC as options on provider now

On a roku or firestick with the app.  It gives you a code to enter into the foxnews.com/activate page and there are tons of provider options to validate the code but there isn't a spectrum or TWC provider option to even get to.  Go here and you can see what I mean.  Select either Roku or Fire TV and the list of providers appears.  No Spectrum or TWC option

 

http://www.foxnews.com/activate

 

 

Lead Moderator

Re: Fox News app doesn't have Spectrum or TWC as options on provider now

For the Fox News App you would want to choose the Charter/Spectrum option.

 

 

The partner app page tells me Fox News is not supported on Roku, Samsung TV, Apple TV or XBoxes      https://www.timewarnercable.com/en/apps.html

 

 

I do see that Fox News is available on Spectrum TV App and website both in and out of home. 

 

 

 

Watch Fox News and Fox Business on your iPhone or iPad with the Fox News app.
Fox News

 

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums

Observer

Re: Fox News app doesn't have Spectrum or TWC as options on provider now

It can't be activated if you can't get to the provider login to activate it.  It won't work on Firetv because when i enter the activate page http://www.foxnews.com/activate and select FireTV there isn't a Spectrum or Charter provider to select to activate.  It was working before Fox News updated their app because i watched it.  Looks like an oversight but it needs to be fixed by someone 

 

Lead Moderator

Re: Fox News app doesn't have Spectrum or TWC as options on provider now

The Fox News application is only supported on :

 

Watch Fox News and Fox Business on your iPhone or iPad with the Fox News app.
Fox News

Download: App Store | Google Play

Watch Online

 

It is not supported on Apple TV® | Kindle Fire | Chromecast | ROKU® | Samsung Smart TV | Xbox 360® | Xbox One™ | PlayStation 3 | Fire TVFire TV Stick | PlayStation 4 or  Android TV 

 

Each of the applications on this page Exclusive Spectrum Apps & Partner Apps will tell you specifically what platforms it can be used on with your subscription to their channel through TWC/Spectrum. 

Observer

Re: Fox News app doesn't have Spectrum or TWC as options on provider now

That is not correct.   I have watched the Fox News app on firetv and roku tv's for years.  If it is now not supported then that is new and that is not an acceptable answer.  It needs to be remedied or i will switch to a provider that does support it.  Ridiculous that it isn't supported.  Fix it.

Participant

Re: Fox News app doesn't have Spectrum or TWC as options on provider now

Make sure you are looking for "Charter spectrum". Not "Spectrum".

Rookie

Re: Fox News app doesn't have Spectrum or TWC as options on provider now

Spectrum does not allow Fox News app on Apple TV. Not until enough people requested build a change.
http://help.foxnews.com/hc/en-us/articles/115004254974-Why-can-t-I-authenticate-with-Spectrum-Charte...
Rookie

Re: Fox News app doesn't have Spectrum or TWC as options on provider now

Julia, Are you saying that FoxNews will not work on Apple TV because Spectrum has only licensed it for App Store, Google Play and watching online? In other words, if we want to watch FoxNews or any of the other channels listed on the link you sent, Spectrum only supports the linked platforms for each channel?