We got TWC installed on the 14th and have been enjoying showtime anytime since. Even yesterday afternoon I logged in to catch up on some shows. But now it says that I can't log in with my TWC info. I tried the android app and the website. I am signed up for Showtime, so why isn't my TWC info being recognized all the sudden? Anyone else having this problem? Wondering if it is just my account...
i've been trying without success to log into showtime anytime on my android for almost 2 weeks. keep getting an "invalid username/password" error message. i've uninstalled and re-installed numerous times, turned off and restarted the phone itself, etc etc etc. the log in info works for showtime anytime on my computer, as well as HBOgo and TWCTV on my phone. i've talked to so many tech support people i'm actually beginning to know some of them by name!
i have to wonder at this point whether they're even trying to resolve it, or just giving me lip service. the "case" has been "escalated" twice with zero result--other than allowing twc to kick it down the road for another few days, that is.
i spend far too much money each month for this to be dragging on as it is.
and it's far from the first time i've said that about twc services not working-- or being repaired--properly. very unfotunate.
Please send account information and a good contact number to TWCable.Help@twcable.com. Please include anything you have tried as well as version information for the Android device for us to look into.