i dont know if there are any body in charge, but here is a complain.
my home internet got hacked and i cannot keep my old IP, i told online chat and they would help.
on 08/15, Uday Kumar U told me my IP will be renewed on 08/19. but nothing happened.
on 08/19, i asked customer service again, they apologized and said will be renewed on 08/23.
on 08/23, i contaced again, supervisor Saikalyan Y. told me , it's not change-able.
Why did the other two people told me it will be renewed and i was like an idoiot waiting??!???
anybody here solve the problem ?
Change to a different mfg of router, the first 6 of the mac change usually forces a new public ip... and run malwarebytes, clear oiut saved webpages/ cache as well.
It will not fix email hacks
You did not indicate what type of equipments you have. Some stand alone routers allow you to release the IP then when you renew it, you'd get a new one. Or you can unplug your modem/router for couple days in the off chance that that IP would be assigned to someone else and you'd end up with a new one.