Participant

Blu Ray will no longer connect to wifi -Panasonic DMP-BDT220

Around the time TWC is now Spectrum ! happened, I suddenly became unable to netwok with my Blu-Ray, which had never been a problem before.

No matter what, I get an error , directing me to check network settings.

 

At settings,  my network is  not on the list, so I try manual.

That SSID and PW don't work.

 

I've gone to the modem's page but only get 3rd party , not tha site for my modem (Arris SB6183)

 

I've reset the Blu Ray to factory settings, nothing!

 

Just tried to "chat" with TWCSpectrum and they said that I should contact panasonic's CS.

And got knocked off internet (typical).

 

Does anyone have any ideas?

 

I really appreciate it.

 

 

8 REPLIES
Expert

Re: Blu Ray will no longer connect to wifi -Panasonic DMP-BDT220

yes, you have a router issue.

 next, you should be running ethernet connections not wireless to the video gear and possibly using static IP's

 

Participant

Re: Blu Ray will no longer connect to wifi -Panasonic DMP-BDT220

Oh yeah - I did try the ethernet/LAN directly but nothing happened at all.

 

 

I just gort to an Arris page and saw the log but ther is nowhere to input Admin/Password

Participant

Re: Blu Ray will no longer connect to wifi -Panasonic DMP-BDT220

At the 192 site, there are numerous logs like this:

 

Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=78:96:84:e8:ca:ce;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;

Expert

Re: Blu Ray will no longer connect to wifi -Panasonic DMP-BDT220

a 6183 is a modem... You have a router somewhere, that's where the issue is.

It needs to be reset, make sure it's set to "autodetect WAN settings" and the DHCP leases is set for a day not an hour...

 I'd also set the gateway for 192.168.1.1 and the dhcp start for 192.168.1.100

 Set your static IP devices at 192.168.1.99 on down.

 

Newcomer

Re: Blu Ray will no longer connect to wifi -Panasonic DMP-BDT220

What's being responded is too technical for me to understand, but I also cannot connect my Blu ray player to the Internet anymore. I've tried through the cable company's modem and my personal router. If you've got a way to fix it in terms for someone with no tech skills or understanding, please help.
Highlighted
Newcomer

Re: Blu Ray will no longer connect to wifi -Panasonic DMP-BDT220

Oh, also, all of my other devices connect just fine
Established Sharer

Re: Blu Ray will no longer connect to wifi -Panasonic DMP-BDT220

Have you tried the troubleshooting suggestions from the Panasonic website? 

 

ftp://ftp.panasonic.com/bluray/howto/networking_troubleshooting_blurays_howto.html

Participant

Re: Blu Ray will no longer connect to wifi -Panasonic DMP-BDT220

I see another person has joined this thread with similat issues.

MsRaye, I am going to carefully go through what yo have so kindly provided  here - and what you've told Deana -and make sure I have tried each step.

 

Thank you.