Around the time TWC is now Spectrum ! happened, I suddenly became unable to netwok with my Blu-Ray, which had never been a problem before.
No matter what, I get an error , directing me to check network settings.
At settings, my network is not on the list, so I try manual.
That SSID and PW don't work.
I've gone to the modem's page but only get 3rd party , not tha site for my modem (Arris SB6183)
I've reset the Blu Ray to factory settings, nothing!
Just tried to "chat" with TWCSpectrum and they said that I should contact panasonic's CS.
And got knocked off internet (typical).
Does anyone have any ideas?
I really appreciate it.
yes, you have a router issue.
next, you should be running ethernet connections not wireless to the video gear and possibly using static IP's
Oh yeah - I did try the ethernet/LAN directly but nothing happened at all.
I just gort to an Arris page and saw the log but ther is nowhere to input Admin/Password
At the 192 site, there are numerous logs like this:
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=78:96:84:e8:ca:ce;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
a 6183 is a modem... You have a router somewhere, that's where the issue is.
It needs to be reset, make sure it's set to "autodetect WAN settings" and the DHCP leases is set for a day not an hour...
I'd also set the gateway for 192.168.1.1 and the dhcp start for 192.168.1.100
Set your static IP devices at 192.168.1.99 on down.
Have you tried the troubleshooting suggestions from the Panasonic website?
I see another person has joined this thread with similat issues.
MsRaye, I am going to carefully go through what yo have so kindly provided here - and what you've told Deana -and make sure I have tried each step.