06-30-2017 06:20 PM
My power went out yesterday due to a storm and so my cable was out all night. Well, everything is back up and running but now i can't get to the outside. I went into the Arris and it's still in Bridge mode and my WIFI is turned off but nothing seems to work. I've lost power before but everything worked once it came back on. Any ideas?
07-01-2017 11:55 AM
Perhaps the head end system is still without power. If your cable modem doesn't have all of the usual lights (it keeps trying to lock onto the downstream signal), that could be it. Give Spectrum a call and see if they get a "living" indication from your cable modem.
07-02-2017 12:53 PM
07-03-2017 06:03 AM - edited 07-03-2017 06:03 AM
Can you get to well-known sites with a web browser, like google.com? If you can't, can you get there by providing one of the Google IP addresses (such as 18.104.22.168)? If the first fails and the second works, you may have a DNS problem.