10-01-2015 01:10 PM - last edited on 03-21-2017 12:20 PM by Julia_R
We'd like to know how we can make your experience better. We're committed to providing you shorter wait times to talk to us and one hour appointment arrival windows for tech visits, as well as self-help options, such as our "Ask TWC" Virtual Assistant and the My TWC app for Android and iOS.
If you have questions about a specific service issue or other questions specific to your account, please post those in the appropriate category within the community. Please note, our moderators may move such posts to another category as needed.