Rookie

Re: Old time warner customer new Spectrum customer

[ Edited ]

spectrum service is awful they dont care about the customer they are horrible i would not reccommend them to noone. time warner was good but spectrum is awful

 

 I have same problem we should all boycott spectrum lets get together and see if we can get help with a news channel about how bad its got

Rookie

Re: Old time warner customer new Spectrum customer

Just got off the phone with a very nice rep and he priced out different packages based on what we watch.  He also explained the tier packages and they are expensive!!!  You also need a dvr for each tv that  costs 4.99/mo and for us that is 3 tvs.  Also be careful if you switch to the Spectrum package and make sure the channels you watch are listed!  We would have to go to the highest tier to see our most watched channels and our bill wold be $60 more than I have now.

I am staying with the TWC package I have now and when the price goes up,  I will look at Verizon FIOS as it is in our neighborhood...NO WAY I'm paying over $200/mo for cable.  

And I've been a TWC customer for over 30 years....but I won't look back if you keep nickel and diming us!