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CBR
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ON DEMAND FREE TV IS NOT FREE

On my Spectrum ON DEMAND Channel 1000 I was excited to see FREE MOVIES.  When I went to watch one, it said I had to call customer care.  After being on the phone with customer care, I was told the movies are NOT ACTUALLY FREE.  They are free if I subscribed to the specific channels, such as HBO.  Even if I did subscribe to HBO, these movies still will not be free A TOTAL OF 76 MOVIES ARE POSTED AS FREE WHEN THEY ARE NOT.  SHAME ON  YOU!

3 REPLIES
Trusted Helper

Re: ON DEMAND FREE TV IS NOT FREE


CBR wrote:

On my Spectrum ON DEMAND Channel 1000 I was excited to see FREE MOVIES.  When I went to watch one, it said I had to call customer care.  After being on the phone with customer care, I was told the movies are NOT ACTUALLY FREE.  They are free if I subscribed to the specific channels, such as HBO.  Even if I did subscribe to HBO, these movies still will not be free A TOTAL OF 76 MOVIES ARE POSTED AS FREE WHEN THEY ARE NOT.  SHAME ON  YOU!


Right,

 

On Demand does require a subscription to the main premium channel or cable service level in that channel package, in order for it to be viewed.  There is no additional charge for Premium on Demand outside of the main channel subscription.

 

There is a separate charge for first run theatrical movies on Demand, and a lesser charge for older classic movies on Demand.  Cost is generally $1.99-$6.99.  Special events vary by cost of the event.  There are some Free On Demand movies that are free with a Digital Cable Subscription.

 

Satch

 

 

 

Helper

Re: ON DEMAND FREE TV IS NOT FREE

I may be wrong on this but hit Menu twice scroll it down to Subscribed ,Hit select the HBO stuff should all go away.. poof.

Browser

Re: ON DEMAND FREE TV IS NOT FREE

I am being charged for free movies on demand , channel 400. All those movies or shows are free if you subscribe to them and I do. The only shows I'm getting charged for are from the TCM network and I do subscribe to that channel. This has been going on for several months with no solution as of yet.