Rookie

Monthly fee reduced. Thanks.

Got a call from what sounded like a Telemarketer.

He got me on a package for Spectrum TV (125 channels) + 100Mbps Internet for about $75/mth. Got an Arris set top box (model 3200) to replace the very basic Cisco Digital Adapter too.

 

I was on TWC Basic TV (much less than 125 channels) + Ultra 50 Internet (I was getting 100Mbps anyway) for over $110/mth (with my own modem).

 

I guess I saved some money with Spectrum.

11 REPLIES
Moderator

Re: Monthly fee reduced. Thanks.

Happy to hear @Natey2.

 

Thank you for your participation in the Forums!

 

Regards,
Jeremiah S.
TWC-Social Media Customer Care
Moderator - TWC Community Forums

Check out the community guidelines here
Sharer

Re: Monthly fee reduced. Thanks.


Natey2 wrote:

Got a call from what sounded like a Telemarketer.

He got me on a package for Spectrum TV (125 channels) + 100Mbps Internet for about $75/mth. Got an Arris set top box (model 3200) to replace the very basic Cisco Digital Adapter too.

 

I was on TWC Basic TV (much less than 125 channels) + Ultra 50 Internet (I was getting 100Mbps anyway) for over $110/mth (with my own modem).

 

I guess I saved some money with Spectrum.


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Be sure to stop by and tell us what your first month's bill actually is.

 

 

 

Expert

Re: Monthly fee reduced. Thanks.

Woman LOLCat LOLMan LOLRobot LOLSmiley LOLHeart

 

Browser

Re: Monthly fee reduced. Thanks.

call back c/s to confirm now, do not wait the bill/

Browser

Re: Monthly fee reduced. Thanks.

do you call c/s,  is monthly fee reduce true?

Boz
Sharer

Re: Monthly fee reduced. Thanks.


LTC665 wrote:

call back c/s to confirm now, do not wait the bill/


That won't matter.  I called and did online chats to confirm my new price multiple times, but when the final bill came in subsequent months, it was always for a higher amount than anybody ever told me.

Highlighted
Rookie

Re: Monthly fee reduced. Thanks.

Guys, my bill really went down, like they said.

Pics attached...

 

TWC Bill:

 

Spectrum Bill:

 

Community Manager

Re: Monthly fee reduced. Thanks.

@Natey2

 

Thanks for taking the time to share a positive experience.  Glad to hear that you were able to get the services you want at a price you are comfortable paying.   

 

Thank you for your participation in the Forums!

James M.
Social Media Customer Care
Community Forums Moderator

Rookie

Re: Monthly fee reduced. Thanks.

I got a solicitation in the mail very recently to convert from TWC to Spectrum. The price quoted was about $20/month more than what the Telemarketer offered me (about $75/month) for the same level of service.

Either would have been cheaper than my TWC bill (see pics above). I suspect Spectrum is using multiple channels to get TWC customers to switch, and the Telemarketers have a better deal to offer.