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Newcomer

I was told one price but now my bill with Spectrum is HIGHER!!!!

I am a previous TWC customer and called to switch everything over to Spectrum. When I spoke to the sales person I was tol my total bill would be $134.90. That included Spectrum TV and 80Mbp internet. Included was DVR service and I was providing my OWN modem. I get my first bill as a Spectrum customer and my "NEW" bill will now be $148????

 

I am SERIOUSLY thining about dumping Cable TV and just going with the fiber optic serivce that is on its way to the area. Hell, I would rather deal with Dish Network!!!

 

You treat the new customers like GOLD but the customers that have been with you like total crap!! Unacceptable!!!! 

 

2 REPLIES
Expert

Re: I was told one price but now my bill with Spectrum is HIGHER!!!!

There is no 80 meg internet for a start, it's either 60 or 100 meg

Prices do not include taxes and that stupid local broadcast fee...

 

Lead Moderator

Re: I was told one price but now my bill with Spectrum is HIGHER!!!!

@Netko  We would be happy to take a look at the bill to let  you know what 

the extra charges are for if you would like. 

 

We can be reached directly at Forums_Help

 


Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums