Newcomer

"Digital" Boxes

Since we on TWC been all digital for quite some time, your claim that the reason we now need a settop box is baloney. The real reason is you encryption of the signal. The encryption is to benefit you by allowing shutoffs through the box! We will have to pay for the boxes shortly which is equivalent to us paying for an undesirable (for us) change in service. Your lie about the reason being digital conversion shows me exactly what kind of company you are.
4 REPLIES
Trusted Helper

Re: "Digital" Boxes


Zorg wrote:
Since we on TWC been all digital for quite some time, your claim that the reason we now need a settop box is baloney. The real reason is you encryption of the signal. The encryption is to benefit you by allowing shutoffs through the box! We will have to pay for the boxes shortly which is equivalent to us paying for an undesirable (for us) change in service. Your lie about the reason being digital conversion shows me exactly what kind of company you are.

Hello,

 

This is a support service forum, not a complaint department.  Digital encryption is the way that ALL TV company vendors are going to in the future.  Not just Spectrum.  It is the changes in the technology manifesting this conversion.  This would have been the same circumstance if we were still TWC and had not merged with Charter to become Spectrum.

 

Satch

Established Sharer

Re: "Digital" Boxes


Zorg wrote:
Since we on TWC been all digital for quite some time, your claim that the reason we now need a settop box is baloney. The real reason is you encryption of the signal. The encryption is to benefit you by allowing shutoffs through the box! We will have to pay for the boxes shortly which is equivalent to us paying for an undesirable (for us) change in service. Your lie about the reason being digital conversion shows me exactly what kind of company you are.

The "all digital" that you refer to was caused by the FCC-ordered conversion of over-the-air broadcast TV signals from analog to more competitive High-Definition video back in 2007.  The newer digital encryption is being implemented by cable companies around the world in an effort to stop the rampant theft of cable service and content, also known as 'video piracy.'  

It's a legal copyright matter of fairly and accurately compensating the video content suppliers for every customer device that views their programming, including traditional TV sets along with smartphones, Roku and Fire sticks,  PS4 gaming boxes, laptop computers, etc.  You name a device with a screen and they are part of the mix.  Those extra bedroom TV sets that used to be directly connected to the analog cable now need a digital decoding box too.   The sports federations and networks all want their money to buy more programming that customers insist they want to view in their homes, cars, offices, or their personal space. 

Established Sharer

Re: "Digital" Boxes


Zorg wrote:
Since we on TWC been all digital for quite some time, your claim that the reason we now need a settop box is baloney. The real reason is you encryption of the signal. The encryption is to benefit you by allowing shutoffs through the box! We will have to pay for the boxes shortly which is equivalent to us paying for an undesirable (for us) change in service. Your lie about the reason being digital conversion shows me exactly what kind of company you are.

Actually, there are very legitamite reasons for going all-digital and switched-digital - the biggest one is called the internet.

 

Cable comapies have a limited amount of bandwidth to use - typically 1 GHz.  Think of this as your lawn garden hose.  You can only fill a bucket so fast...

 

As the demand for faster and faster internet has increased, cable companies have been forced to re-allocate the video portion of their system to providing internet services.  Analog transmission consumes MUCH bandwidth.  A NTSC analog channel consumes 6 MHz of bandwidth.  A cable system is typically a 1 GHz (1000 MHz) system.  It can select to transmit 165 analog SD channels.  Digital streams are much more efficient.  An operator can send 6-8 SD channels in 6 MHz.   They can send maybe 2-3 HD feeds in one 6 MHz block.  The more they send digitally, the more room they have for internet.

 

This means that plugging in your spare televisions and "getting what you get" is no longer going to work.  Cable companies plan to encrypt all video programming not only to limit their costs (truck rolls, disconnects), but also to limit theft.  Open ports (unused cable outlets) allow ingress of cellular and broadcast TV signals, whcih degrade nternet service.  Sub-standard cables (RG-59), splitters, and F-conncetors also introcude interference in the system which degrades everyone's service.

 

There are almost no Pay TV providers left which simply provide an unencrypted signal into the home.

 

If you happen to be a Spectrum TV and Internet Customer, you can buy Roku's, and attach them to these extra sets, and watch video programming without having to rent extra equipment.  I receommend hard-wired rokus (ethernet) over wifi Rokus.

Expert

Re: "Digital" Boxes

The reason to require 2 way cable boxes is to change from encrypted and clear qam to SDV which requires a box with a 2 way modem in it.

To raise modem speeds they had to steal  half of the cable channels.

 There's 24 channels on docsis 3.0 and 32 channels on the 1 gig docsis 3.1 channels. They will be losing 10 more if they boost the upstream rates.  another 8-16 if they turn on cloud based DVR's.

There were only 120-125 channels to begin with. Do the math