Newcomer

cable box problems

spectrum samsung cable box when i turn off my samsung smart tv the cable box shuts down like its unplugged when i turn on my tv the cable box reboots all the time i cant record on the dvr when its off because its in a unplugged mode this is the second cable box in 2 days spectrum coming back yet again wednesday morning i hope the 3rd time is the charm ps never had this problem with the time warner equipment...
2 REPLIES
Established Sharer

Re: cable box problems

Punctuation is your friend.   So, are you saying that when the tv is powered on the cable box stays on and functions normally but when you power off the tv the box powers off and then reboots when powered on again?

 

Can you describe how the box is connected to the tv? HDMI, coax, component/composite cables? Is the box power cord plugged into the wall socket or an outlet on the tv itself? Is the tv power cord plugged into the switched or unswitched outlet on the back of the cable box?

Expert

Re: cable box problems

Turn off the CEC for that port in the tv or connect to a non cec hdmi port...

This is also an issue with some directv to tv boxes... It is a TV manufacturer issue .

 See if the box has an option to turn off CEC

Or use a hdmi to DVI cable with a dvi to hdmi adapter to convert it back. That strips off pin 13, the CEC pin