07-15-2016 04:25 AM
mindinrewind, what model is the modem?
I have a Ubee DVW32CB and had no problems disabling the 2.4 GHz or the 5 GHz networks. The lights on the modem indicating active wireless networks went off as well after disabling them.
My access as far as this is concerned is 100% the same as yours, so nothing "special" I did since I'm an employee.