Newcomer

Switching to AT&T and they say they can't port my landline from Spectrum

I just got off the phone with AT&T - I am moving and switing to them as my provider - and they said Spectrum has my landline # blocked and isn't allowing them to port it over! Any suggestions on what to do here?? 

3 REPLIES
Expert

Re: Switching to AT&T and they say they can't port my landline from Spectrum

 I believe you need to pay your final bill before they will release the number..

WARNING, They still might not release it, call your state PUC...

Established Sharer

Re: Switching to AT&T and they say they can't port my landline from Spectrum

Since you're here and can log in to the forums I assume you haven't already cancelled your service with TWC/Spectrum?

Re: Switching to AT&T and they say they can't port my landline from Spectrum

maybe you should check the rate centers. Because you are moving, the number may not be available in your new market