ant
Established Sharer

RC122's FF button needs to be pressed hard to work...

I assume it's worn out since I had been using this RC for its still working Arris DCX3510M since summer of 2014 IIRC from its TWC days. Other buttons are fine. No hard pressing! https://www.spectrum.net/support/tv/replace-lost-or-damaged-remote-control/ says I can replace it, but it mentioned a possible charge. Is old age from using it for over four years considered damaged?

--
Ant @ Quality Foraged Links (http://aqfl.net) and The Ant Farm (http://antfarm.home.dhs.org).
3 REPLIES
Helper

Re: RC122's FF button needs to be pressed hard to work...

If a Spectrum store is near you just walk in and swap it out...I've done this a few times in the past and the reps have never even pulled up my account. They just swap it out and done.

ant
Established Sharer

Re: RC122's FF button needs to be pressed hard to work...


@reds91185 wrote:

If a Spectrum store is near you just walk in and swap it out...I've done this a few times in the past and the reps have never even pulled up my account. They just swap it out and done.


Oh wow. They never asked for your account, change information, etc.? LOL.

--
Ant @ Quality Foraged Links (http://aqfl.net) and The Ant Farm (http://antfarm.home.dhs.org).
ant
Established Sharer

Re: RC122's FF button needs to be pressed hard to work...


@ant wrote:

@reds91185 wrote:

If a Spectrum store is near you just walk in and swap it out...I've done this a few times in the past and the reps have never even pulled up my account. They just swap it out and done.


Oh wow. They never asked for your account, change information, etc.? LOL.


Yep. No lines to wait before 3 PM PDT. Walked in, showed the old RC, the guy behind the desk pulled out a new one in bag with two batteries, and out the door. I guess it is very common issue. Haha!

--
Ant @ Quality Foraged Links (http://aqfl.net) and The Ant Farm (http://antfarm.home.dhs.org).