I used to be able to pause an on demand program and resume play. Now if I pause it longer than a couple of minutes, the program starts over and won't let me resume. On the channels where fast forward is not available this is ridiculous! Today we started to watch FEUD: Joan and Bette. After watching 20 minutes, I had an important phone call - when I returned to the TV, it would not allow us to resume from where we left off. I don't have time to re-watch the same 20 minutes. Why is this happening? You need to fix this asap, or let us be able to fast forward through ALL programing.
If you are pausing you should be able to resume where you left off, depending on
how long you leave the box idle.
I would suggest unplugging the power to the cable box for about 1 minute and
then plugging it back in for reboot.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums
I am having the same problem. This wasn't an issue until Spectrum took over TWC. The resume feature ALWAYS worked before this. I have rebooted my box several times since this started an it has yet to be corrected. You need to stop telling people to re-boot and fix this issue.