Spectrum installed a new system to replace my Directv. Now I have no surround sound. I get audio from the center channel and nothing from the other four speakers. My Roku and Appletv will pick out a Dolby Digital signal but I'm not hearing that on the new system. Thanks
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Spectrum is putting in small Arris boxes here... Have already had all 4 at a place lockup and require all to have power pulled to reset them . Would not respond to remote commands, were stuck on the last channel viewed.
Did they do something on their end to fix it?
What was the issue?
I just recently got the 201 and only have it connected from the hdmi out directly into my receiver but only get 2 channel output.
it's in the secret menu....
See if holding in the select button for 10 seconds then hitting the up arrow brings it up.
If not, you hold in 2 buttons on the front panel while turning it on.
If not, hit the menue button with the box turned off, that wakes it up in the secret settings mode...
But it's a technicolor... who knows for sure, lol!