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Exceptionally bad experience continues for Phone Service

I am getting exceptionally bad phone service for TimeWarner / Sepctrum. It was always much noise on the line, cross connections and call drops every now and then. Now  a days, new addition is , when I am talking to someone, all of a sudden his / her voice started getting repeated (seems like recorded message started replaying).

This is ridiculous excperience is making many customer having good faiyh

1 REPLY
Expert

Re: Exceptionally bad experience continues for Phone Service

You have a coaxial problem.. Copy and paste the modems signal level and error log page, don't reset it, need to see history.

make sure all connectors are a tad more than finger tight and there's no extra splitter ports or corroded connectors.

Call TWC if not obvious.....