Equipment Return Question

I am considering getting rid of my tv service, and just keeping internet. My question is, what all has to be returned? Do i have to return all the cables (power adapters, hdmi. ect), and remotes, or just the dvr/digital adapters themselves? Thanks in advance!

2 REPLIES
Proven Sharer

Re: Equipment Return Question


matticus8806 wrote:

I am considering getting rid of my tv service, and just keeping internet. My question is, what all has to be returned? Do i have to return all the cables (power adapters, hdmi. ect), and remotes, or just the dvr/digital adapters themselves? Thanks in advance!


You would need to return the box itself along with the remote and power cord. Get a receipt as well.

Highlighted
Lead Moderator

Re: Equipment Return Question

I would  also highly recommend terminating any open ports left by the removal of equipment or removing splitters that fed those outlets/boxes. 

 

Please do get a receipt from the store when you return the equipment and make sure that the serial numbers are listed accurately on that. 

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums