Spectator

DVR Menu Missing on Motorola DCX3400 cable box

Help! When you hit the Menu button on the remote there is usually an icon button that says "DVR" that allows you manage your DVR settings, show subscriptions and priorities.  That icon button is no longer there. It seems to have disappeared on the main menu.   My DVR still works though. I have access to all my recorded shows but if i need to go in and adjust the priority or update my settings on my dvr subscriptions I am not able to.  

 

Does anyone know what is going on and how to fix this?  I have power-cycled my cable box twice already and still is not there.    

 

Please advise.  Thank you.

3 REPLIES
Spectator

Re: DVR Menu Missing on Motorola DCX3400 cable box

So am I the only one that is having this problem?  There must be others.  Please advise.

Community Manager

Re: DVR Menu Missing on Motorola DCX3400 cable box

@kuyajet

 

I apologize for the frustration.   If you still need assistance, please contact us directly by private message at Forums_Help.  Please include your account or phone number. 

 

James M.
Social Media Customer Care
Community Forums Moderator

Established Sharer

Re: DVR Menu Missing on Motorola DCX3400 cable box

I also have this box and the DVR icon still shows as usual for me.