04-04-2017 11:06 AM
Just got a new Cisco set top box and the RC122 remote will not work with it. I programmed my LG tv just fine, but getting frustrated since the RC122 is supposed to be preprogrammed to work with the DVR.
04-04-2017 11:33 AM
Is this a stb or a dvr?
What model is it?
When you press ch up down, does the CBL light come on?
If so, call twc, they may need to reauthorize the box...
If not, get a different remote.
Do the local buttons on the box work?
Why did you get rid of the old one?
You may have a signal level problem....
If you have a TWC modem, copy and paste the signal level and error log pages. Don't reset it, need real history.
Might show something there
04-04-2017 11:35 AM
That seems like one of their better remotes but I haven't been able to get it fully functional either. Mine seems to accept every code imaginable but leaves me without Guide function..