Just got a new Cisco set top box and the RC122 remote will not work with it. I programmed my LG tv just fine, but getting frustrated since the RC122 is supposed to be preprogrammed to work with the DVR.
Is this a stb or a dvr?
What model is it?
When you press ch up down, does the CBL light come on?
If so, call twc, they may need to reauthorize the box...
If not, get a different remote.
Do the local buttons on the box work?
Why did you get rid of the old one?
You may have a signal level problem....
If you have a TWC modem, copy and paste the signal level and error log pages. Don't reset it, need real history.
Might show something there
That seems like one of their better remotes but I haven't been able to get it fully functional either. Mine seems to accept every code imaginable but leaves me without Guide function..