Not applicable

Re: Cake outage in NE Ohio

Me too
NEO
Newcomer

Re: Cake outage in NE Ohio

Still out...!
Newcomer

Re: Cake outage in NE Ohio

Me too

Community Manager

Re: Cable outage in NE Ohio

Everyone,

 
Newcomer

Re: Cable outage in NE Ohio

Can you give us a little more detail?  It helps one's patience.  Affected area?  Suspected cause of the outage?

Newcomer

Re: Cake outage in NE Ohio

Me too.  No response from Time Warner/Spectrum. They don’t answer phone. 

Newcomer

Re: Cake outage in NE Ohio

Terrible customer service. At least put a recorded message indicating they know of the problem and are working on it. 

Newcomer

Re: Cable outage in NE Ohio

Mine is coming back. Power down, unplug for 30seconds, plug power back in. Rebooted and seems to be coming up now 

 

Not applicable

Re: Cable outage in NE Ohio

Utilize the spectrum Tv App

Re: Cable outage in NE Ohio

50 minutes in queue for the online chat for the customer service representative  to say, we are experiencing techincal difficulties in your area and technicians are working dilligently to solve the issue and there is no ETA. that's just peachy. no comment of what the issue is. no ETA to solve the issue. just "we know. thank you for your patience". My patience ran out 90 minutes ago.