Newcomer

caller id comes on tv screen, but phone doesn't ring

Every once in a while, a caller will come up on the tv screen caller id, but the phone doesn't ring. Callers report that the line was dead when this happened.

1 REPLY
Moderator

Re: caller id comes on tv screen, but phone doesn't ring

I apologize for the inconvenience. Can you please forward additional information to our social media team at twcable.help@twcable.com so they can investigate further?

 

Thanks for posting!