Rookie

Unblocking out going calls

When calling friends and family I can not unblock my number using *82. When I try to place my call it says it is not available on this line. It worked fine yesterday. All my calls are blocked now.



3 REPLIES
Spectrum Employee

Re: Unblocking out going calls

I would try and power cycle your eMTA (cable modem) and try again.  If it is still giving you that error, then I would contact technical support as the issue may need to be escalated.

Tier III Tech Support - Midwest Region
Rookie

Re: Unblocking out going calls

Thank You!  It was working today.  

Rookie

Re: Unblocking out going calls

Jinked myself and now not working again. Did the recycle and remove battery, still no go. Should I swap out the modem?