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Retrieve messages from home phone does not work

Pressing *98 resluts in dead air on all phones in my home.  I can access voicemail from my home number by dialing my home number from my cell and pressing *, followed by my access code.   Spectrum tech support has offered not solutions to this problem.  Has anyone else had this issue and there any solutions.

1 REPLY
Community Manager

Re: Retrieve messages from home phone does not work

I apologize for any poor experience.  Have you tried restarting the phone modem?  

 

If the issue is not resolved, we encourage you to contact support directly for further assistance.

 

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