Newcomer

Old Voice mail?

I would love to have a voice mail of my son (deceased now) I deleted some voicemails by accident.  It has been 10 months since his death, is there anyway to retrieve old voice mails?

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Spectrum Employee

Re: Old Voice mail?

Unfortunately there isn't. When you delete an entry just like any computer, the space is freed up for other data and by now has been overwritten numerous times. Still I would login to the online account to see if you have any messages that you inadvertently saved that don't show up when you check your voicemail. Our systems have been through a lot of changes over the past year and it's possible but highly unlikely that something is still sitting in the online account that doesn't show up from the phone.