I see the FCC just voted to allow carriers to offer robocall blocking services to their customers. TW is supposed to be one of the carriers that will let us use Nomorobo to block those calls - does anyone know if it is available yet? I hate to go through the hassle to trying to ask TW directly.
Solved! Go to Solution.
It's been available for a while now. The feature is called "Answer Anywhere". You can read about how to set it up here: http://www.timewarnercable.com/en/support/faqs/faqs-phone/voicezone/how-do-i-set-up-answer-anywhere....
Sign up for Nomorobo and follow its instructions. Then you're good to go.
You seemed to be misinformed with how Answer Anywhere works.
The feature allows you to supply a phone number (up to five) that will ring whenever somebody calls your TWC phone number. In this case, you would supply the Nomorobo phone number that you receive when signing up for their service. When someone calls you, Nomorobo will be able to see the same caller ID information that you receive from your TWC phone number and they (Nomorobo) will be able to disconnect the call on your behalf if they determine it to be a telemarketer.
All well and good but TWC has SCREWED up VOICE ZONE to to point that I cannot access it at all. Every time I try I get an Error Has Occured message. Seems they don't want us to block calls or use any of the other features. Time to start looking into anonther carrier. They won't get any better at customer service until they don't have any customers.
YES! I and all of my extended family have been using Nomorobo for a few weeks now.
It was reviewed in Consumers' Reports had had high ratings.
It is free and explicitly compatabile with Time Warner digital phone.
It works great!
I'm very happy that some TWC customers have successfuylly signed up.; When attempting to do so tonight through the Nomorobo.com site, I am getting a message that it is no longer available for TWC VOIP customers. I also have seen internet postinings about glitches - has TWC stopped supporting the service via Nomorobo? How disappointing.
I am a San Diego TWC customer who is NOW using Nomorobo successful - for the last two weeks. Last year when I tried, I found that anyone calling from another TWC phone heard only one ring and then a disconnect sound (although I heard usual 5 rings until VM picks up). If they stayed on the apparently dead line long enough, either I answered or VM picked up. But most people didn't know to do that. I had to turn off the Answer Anywhere feature.
After getting 6 junk calls in one day last month, I tried again. Now it works. Maybe TWC finally got it that people are giving up their landline phones because there was no way to block Anonymous, or Private or Unknown callers!