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CALL blocking is inadequate

Spectrum's call blocking is inadequate.  Spammers are easily spoofing your system by falsifying the incoming numbers, showing them to be within the local prefix.  When the number is blocked, they call the next day using a different number.  The Spectrum whitelist option is limited to 30 numbers and had been that way for years.  Time to expand the formware features.  On mobile equipment, programs like TRAPCALL solve this problem by identifying spammers more readily.  

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Re: CALL blocking is inadequate


@Robert52 wrote:

Spectrum's call blocking is inadequate.  Spammers are easily spoofing your system by falsifying the incoming numbers, showing them to be within the local prefix.  When the number is blocked, they call the next day using a different number.  The Spectrum whitelist option is limited to 30 numbers and had been that way for years.  Time to expand the formware features.  On mobile equipment, programs like TRAPCALL solve this problem by identifying spammers more readily.  


Robert,

 

It is, but you can make unwanted spam and telemarketer calls a thing of the past by signing up for Nomorrobo: (Free with Spectrum Service with Spectrum Phone.)

 

1.) Log in to Spectrum's "My Account." the same way you do at the forums

2.) Go to your Phone/Voice Services

3.) Under the Settings with Features and Options, turn on Nomorobo.  It should be under the "Peace and Quiet" setting.

4.) Follow the prompts and say "Yes" to turning on "Answer Anywhere." if prompted.

5.) Save the changes.

 

Now, Nomorrobo will screen your calls, and if a spammer, robocall, or telemarketer is on the line, the call is terminated after the first ring, (by the second ring at most) so that the caller can't leave a message.  We have had it activated for three years and only ONE telemarketer call got through!

 

Calls will still show if you have Caller ID on TV, but because they are dropped by Nomorobo after the first ring, you won't be bothered anymore by them.  I have had no need to use the manual call blocking since activating this service three years ago!  It's THAT great!

 

Note that calls from schools, doctors, hospitals, and pharmacies, and weather emergencies are always allowed.  Additionally, Nomorobo's website allows you to report phone numbers in the extremely rare case that a number that should be blocked is coming through, (Meaning that the Robocall/Telemarketer/ Spammer is able to leave a message.) or a call is being blocked that should be coming through.  Here is more information about the service:

 

https://www.nomorobo.com/

 

Note that you only need to sign up once and can do that through Spectrum "My Account" service.  It's the easiest way, and would only need to do so again if you add a new phone number to your services, (second line) or change your existing number.

 

Satch