MJH
Newcomer

why are only 20% of my Outlook messages showing in TWC mail?

I have over 1300 in my Outlook inbox but only 243 are showing in the webmail inbox. Also not all folders are showing in webmail. I have only used 2% of available space. Where are the rest?

1 REPLY
Lead Moderator

Re: why are only 20% of my Outlook messages showing in TWC mail?

Good afternoon!

 

It sounds like your Outlook program was set to remove them from our server.

 

Have you changed your settings recently in the Outlook program or set the email up 

on a new device? 

 

Any Outlook users out there who might be able to shed some light on this? 

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums