Newcomer

problems with e-mail

I recently started having issues with iphone getting mail. I cleared out all old mail from inbox and it finally started working again. But it has stopped syncing again. I checked webmail and cleared out the e-mails but it still shows 6 unread and 317 total, but nothing shows up. when i try to clear the box I get the follow error :  Error: Unable to empty folder Inbox. 

 

This is very frustrating, I finally set up a sub user and just forward the messages to the new account so I can receive them.

1 REPLY
Community Manager

Re: problems with e-mail

@dmccraw

 

I apologize for the issues with email.  If the issue returns, please let us know.   I've also included a link to email support, that you might find helpful.  

 

James M.
Spectrum Social Media Customer Care
Forums Community Manager