Rookie

new webmail url doesn't work inside VPN or proxy

Hi,

  Inside our company VPN, and using the proxies always worked with mail.twc.com url and still does. However, the new  webmail.spectrum.net  redirects to https://webmail.spectrum.net/mail/auth  and it displays a red error message saying: ERROR for site owner:
Invalid domain for site key. The message is displayed indsde a "reCAPTCHA" box. This bhavior is in FireFox, Chrome and IE, so ALL browsers exhibit that behavior. If I'm outside the VPN, it works ok. Something needs to be done in the new url and the spectrum email.

Thanx,

   --Khalid

2 REPLIES
Community Manager

Re: new webmail url doesn't work inside VPN or proxy

Thanks for the feedback.  We will pass it along to the email team for follow-up.  

 

Rookie

Re: new webmail url doesn't work inside VPN or proxy

Just want to report that as of today, the new url started working from inside our company VPN and proxies. The new annoying thing is that it asks to verify that I'm not a robot, which is very annoying when logging in!!. The old url of TWC does not ask that.

 

Thanx,

   --Khalid