Newcomer

email subuser keeps getting disabled

One of my email subuser accounts keeps getting disabled (3 times in about 2 weeks now),  and I have to go into account management and re-enable it.  The email address is accessed at least daily, so it is not due to inactivity.

Finding that page on your website is way more difficult than it should be, even now after 3 times.

2 REPLIES
Moderator

Re: email subuser keeps getting disabled

I apologize for the issues with email. Please private message us @Forums_Help your account number or phone number so we can look into this for you. 

 

Tyleen
Spectrum-Social Media Customer Care
Forum Moderator

Newcomer

Re: email subuser keeps getting disabled

I have the same problem. What is the solution?