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Why doesn't the Block function work in TWC/Spectrum Roadrunner webmail?

I get tons of SPAM from   ship-confirm@amazon.com.  And yahoo.com. I block them and report SPAM to Spectrum. The stuff just keeps coming.  When I block, it tells me ship-confirm@amazon.com is already in the block list, as is yahoo.com. 

 

The SPAM reporting and Blocking hasn't stopped anything for a long time now

2 REPLIES
Community Manager

Re: Why doesn't the Block function work in TWC/Spectrum Roadrunner webmail?

@pbgdmg

 

I apologize for the frustration.   I included and link to Webmail Support.  If you still need assistance, please contact us directly by private message at Forums_Help

 

James M.
Social Media Customer Care
Community Forums Moderator

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Re: Why doesn't the Block function work in TWC/Spectrum Roadrunner webmail?

Thanks. I will contact the Forum Help.