Rookie

Unable to retrieve email

I have been unable to retrieve email here in Wilmington, NC for the past day and a half via four different devices OR the TWC web email browser. I have made no changes to any lf my account information. Does anyone have any info in regards?

Thank you.

96 REPLIES
Participant

webmail down in nyc since ax 10:00 p.m. EDT on 7/16/17

webmail down in nyc since ax 10:00 p.m. EDT on 7/16/17

 

it's now 8:45 a.m. EDT

Re: webmail down in nyc since ax 10:00 p.m. EDT on 7/16/17

Likewise for me in Yuma, AZ for roughly the same time period.

Observer

Re: webmail down in nyc since ax 10:00 p.m. EDT on 7/16/17

Likewise for me in Dayton, OH area for roughly the same time period last night.  Except now it is after 1100 AM EDT on 17Jul2017.  I get an error message when attempting to log in.

 

update 17Jul2017@14:00 

Still no access to webmail, when attempting to log in eventually after some time has past I am returned back to the log in page. 

Newcomer

Re: Unable to retrieve email

I'm having the same problem

Re: Unable to retrieve email

Same problem in Rochester, NY

Newcomer

Re: Unable to retrieve email

I am having the same problem in Louisville, KY.

 

On my I-phone, checking my e-mails.  I had 200+ unread and saved.  

ALL of my e-mails just disappeared!!!!  They are not showing anywhere.

I am one (edited)  person right now!  Some of these were extremely important!!!!!!

 

Newcomer

Re: Unable to retrieve email

Having same issue in Columbus, Ohio

Highlighted
Observer

Re: Unable to retrieve email

Same here, also in Rochester NY

Re: Unable to retrieve email

Having lots of trouble lately retrieving email.  Seems to be very, very slow.  Maybe they are having problems on their side?  In either case, it's very annoying !