Spectator

Time Warner enabled SPAM - one way to deal with it

We have an email address that we occasionally use for web brousing.  A serial spammer has that address.  Everyday, we get a few spam emails.  They are clearly scams  from the same creater, usually  from a Yahoo address.

 

Every day,  we access RR directly, report the messages as spam which moves them to the deleted items folder, move every deleted item to the inbox and report the whole group again. 

 

After a few weeks, when we have several pages of spam messages,  the early ones reported multiple times, we delete them all and suspend the account which means new scam  messages immediately bounce back to the sender who deletes our account.

 

In a week or two, we reactivate the account and start the process again.

 

We have discussed the issue of this particular spammer with RR who has actually accessed the emails and determined there is nothing they can do. 

 

Perhaps a little less advertising about how great they are and a little more attention to customer service where it is needed would get TWC/SPECTRUM off the worst company in America list.

 

2 REPLIES
Sharer

Re: Time Warner enabled SPAM - one way to deal with it


Peter144 wrote:

We have an email address that we occasionally use for web brousing.  A serial spammer has that address.  Everyday, we get a few spam emails.  They are clearly scams  from the same creater, usually  from a Yahoo address.

 

Every day,  we access RR directly, report the messages as spam which moves them to the deleted items folder, move every deleted item to the inbox and report the whole group again. 

 

After a few weeks, when we have several pages of spam messages,  the early ones reported multiple times, we delete them all and suspend the account which means new scam  messages immediately bounce back to the sender who deletes our account.

 

In a week or two, we reactivate the account and start the process again.

 

We have discussed the issue of this particular spammer with RR who has actually accessed the emails and determined there is nothing they can do. 

 

Perhaps a little less advertising about how great they are and a little more attention to customer service where it is needed would get TWC/SPECTRUM off the worst company in America list.

 


Block all cookies.

Disable all HTML content in your email messages.

Of course this means you are not prvided with the internet experience that you'd like.

 

Spammers have ways to know that your email address is "active and valid" by sending an email message to you with embedded HTML tags which will load a photo, uniquely identified to your email address.  Their web server will have log files of every file accessed, and when you access it, they know.

 

Use an email client that allows you to block HTML Content.

Use an email client that will let you setup mail filtering rules.

 

 

Spectator

Re: Time Warner enabled SPAM - one way to deal with it

Since virtually all of this email comes from the same time-warner enabled criminal scammer, I now understand why suspending the account almost immediatly stops the spam - until he tests the address again. 

 

As for the rest of your suggestions - they sound like-  never leave  your home to avoid being mugged - or - never answer the phone to avoid Rachael from Card Services.

 

The situation will only improve when the various public service commissions,  who give this company automatic rate increases, actually demand something for their customers rather than free services for certain friends and constituencies.