Newcomer

Return Receipt

Is there a "return receipt" option in Spectrum email?  I want to track someone who constantly says they did not receive an email.  I can't find anything in the "Support" feature and Chat is not coming up.  can anyone answer my question and HOW to chose it.  Thank you.

 

Sharon

1 REPLY
Sharer

Re: Return Receipt

Receipt options are usually email client based (Outlook, etc), and they're not usually supported outside a single domain (such as a single company).  They're also not retroactive, so that if the original message was sent without request for a return receipt, you can't ask for one after the fact.