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Newcomer

Retaining Email address when leaving TWC

Hi,

Is it possible to keep my email address after leaving TWC? I am considering switching to another internet and TV provider, but I'd hate to lose the email address I have used for many years. Thanks!

1 REPLY
Valued Contributor

Re: Retaining Email address when leaving TWC

No. 

 

The @roadrunner.com or @rr.com  or whatever yours is sends emails through TWC's email server. Once you stop paying TWC your email is not connected either. You can keep the john.doe front end ID, though. It's pretty much like if yahoo.com went out of business... trying to bring it up through the browser will not work or when a landline phone is disconnected there's no dial tone when picking up the handset.