01-02-2017 02:34 PM
Is it possible to keep my email address after leaving TWC? I am considering switching to another internet and TV provider, but I'd hate to lose the email address I have used for many years. Thanks!
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01-02-2017 05:30 PM
The @roadrunner.com or @rr.com or whatever yours is sends emails through TWC's email server. Once you stop paying TWC your email is not connected either. You can keep the john.doe front end ID, though. It's pretty much like if yahoo.com went out of business... trying to bring it up through the browser will not work or when a landline phone is disconnected there's no dial tone when picking up the handset.