Newcomer

Cannot reset password

Email_Password_Reset_Tool.png

3 REPLIES
Community Manager

Re: Cannot reset password

@ayder

 

Sorry for any confusion.  For password resets, please try selfcare.rr.com

 

Spectrum-Social Media Customer Care

Newcomer

Re: Cannot reset password

Isn't works.

"Password information cannot be properly updated at this time. For additional support, visit for support and contact information. "

Lead Moderator

Re: Cannot reset password

Good morning. 

 

I would encourage you to contact our Social Media Customer Care team for further assistance.

 

Please do include your account number and verification of the email in question. 

 

Twitter: @Ask_Spectrum
Facebook: https://www.facebook.com/Spectrum


Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums