@MsRaye is correct. Not all connections are created or treated equally. TWC email and Spectrum Email have not supported out of the country for half a decade or more.
In some locations you will have access in some you may not. Many users find that 3rd party email services are successful for instance Mail2web.com That being said, if you do use
one, know that this is at your own risk.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums
Spain? i cannot access the email servers from Barcelona.
None of them respond
but it will let me login to pay my bill!