ELA
Newcomer

Amazon emails not being delivered

Since 1 July, I have been unable to receive any email from Amazon.com. 

 

It began when I was informed that due to the fact I use two devices (my smart phone and my desktop) to access Amazon that it needed to verify that I was who I claimed to be.  This was to be done by sending a verification code to my email address.  Alas, no verification code arrived even at phone contacts and numerous emails to Amazon (yes, they can receive my email).  Finally, they confirmed that the emails were being accepted by Specturm/Time Warrner Cable IP - but, the apparently are no being fowarded to me.  They even gave me a code that is suppose to mean something to TWC email experts - and of course, its been made impossible to contact technical support.  The code is 250 2.0.0 eNUmfYvjpYAYSeNVUfXYuG

 

Anyway I can get in contact with Spectrum Tech support?

Ed

1 REPLY
Lead Moderator

Re: Amazon emails not being delivered

I am sorry to hear you are having this trouble.

 

If you are still having this problem I encourage you to contact our Social

Media Customer Care team directly at

 

Twitter: @Ask_Spectrum

or
Facebook: https://www.facebook.com/Spectrum


Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums