Rookie

Adelphia Email account recreation?

Is anyone still able to access there adelphia email? I no longer have access to mine. Im currently dealing with some issues where i am trying to reset a online account, but cant because i no longer have access to that adelphia email. Any one here been down this path before? 

3 REPLIES
Community Manager

Re: Adelphia Email account recreation?

@Mrboost

 

If the email is a roadrunner.com email and it is associated with an active account, then you may be able to access the email or reset the password at the customer self care portal, selfcare.rr.com.  

 

If the email was associated with an account that was closed more than 60 days ago, then the email has been purged and will not be able to be recovered.   

 

For direct support, you can contact our Social Media Customer Care team:

 

Twitter: @Ask_Spectrum
Facebook: https://www.facebook.com/Spectrum

Rookie

Re: Adelphia Email account recreation?

Say if the account is unable to be recovered, if it possible to get a new adelphia.net email account made? @James_M

Community Manager

Re: Adelphia Email account recreation?

@Mrboost

 

New emails on the @adelphia.net domain ended when the purchase by TWC was completed.  There is no way for us to create a new email with that domain.  

 

James