Solved! Go to Solution.
I apologize for any poor experience. I've included a link to email support. You may want to try changing the password. If you have tried the steps here and have not found resolution we encourage you to contact support directly for further assistance.
Please contact us at:
Spectrum Social Media Customer Care
Forums Community Manager
Thanks for the suggestion. I already called support twice. They claim that they are aware of the situation. The also assured me that because email is free, TWC /Spectrum owes me nothing! Just sayin' !
Email issues did get fixed a couple weeks ago. I would call again. Does sound like a log-in/password issue. I had to call for another outage and asked for credit for the email problems. I got a similar response about email being a "feature" and not refundable like the internet access (or phone, or TV).