i have a 300mbps plan and my usual upload is 22-25mbps well recently it has been .8-1.5mbps. just switched modems completely and it helped for the 1st day of the new modem now they are back to being low. all signals are good according to the phone rep. any reason why this would happen my download speeds are great! its just my upload which i need since i am a internet content creator and this has hindered me from streaming.
The same issue happened to me. I had an Ubee modem for my phone and internet. The speeds were horrible. The modem was changed out three times. After three visits, I tech who knew what he was doing, stated that I had the wrong setup. He replaced the Ubee with an Arris modem, and a Askey Router. problem solved! I now have speeds of 100mgb+ Hope this helps.