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bad internet

For about a year my net would go in and out non stop I never can keep a stable connection constant disconnections.. ive tried a new  modem same results. what can i do? Do i need to call to have a tech come out and investigate my lines?

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Re: bad internet

[ Edited ]

Lunarwolf1979 wrote:

For about a year my net would go in and out non stop I never can keep a stable connection constant disconnections.. ive tried a new  modem same results. what can i do? Do i need to call to have a tech come out and investigate my lines?


If this has been going on for a year, you should have been callling TWC for the last 50 weeks already!!  Chances are that your modem is not the problem at all, it's more likely the cable itself.  You may even have hardware problems within your home that create trouble for others in your area, such as loose or corroded cable connectors or too many splitters in line.

Visit this link

*****DATA TO POST TO GET HELP FROM THE COMMUNITY *

to see what details we need to get started identiftying and resolving yuour connection issue.