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when you removed the splitter, did you replace it with a barrell to feed just your modem?
Repost the entire level page, although one US ch is a little high, I'll bet the modem performs a lot better.
@MsRaye I'm not 100% sure what a barrel is.
However the exact splitter I had attached to the coax cable was this exact one: https://mjsales.net/products/tru-spec-dsu-3p-3-way-1ghz-splitter
However, it wasn't actually attached to any device. Just a cable running from the wall into that and just sitting there.
Here is my status as of tonight (3/28). Seems a channel is no longer locked and a few errors along with this in the event log:
|Tue Mar 28 00:53:16 2017||3||No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:3c:c6:09;CMTS-MAC=00:17:10:87:a2:c5;CM-QOS=1.1;CM-VER=3.0;|
|Acquire Downstream Channel||Locked|
|DOCSIS Network Access Enabled||Allowed|
|Channel||Lock Status||Modulation||Channel ID||Frequency||Power||SNR||Corrected||Uncorrectables|
|1||Locked||256QAM||24||621.00 MHz||-7.10 dBmV||40.37 dB||50||49|
|2||Locked||256QAM||2||489.00 MHz||-4.40 dBmV||40.37 dB||79||22|
|3||Locked||256QAM||3||495.00 MHz||-4.40 dBmV||40.95 dB||53||17|
|4||Locked||256QAM||4||501.00 MHz||-4.70 dBmV||40.95 dB||67||23|
|5||Locked||256QAM||5||507.00 MHz||-4.80 dBmV||40.95 dB||67||28|
|6||Locked||256QAM||6||513.00 MHz||-4.80 dBmV||40.95 dB||64||17|
|7||Locked||256QAM||7||519.00 MHz||-5.00 dBmV||40.95 dB||67||29|
|8||Locked||256QAM||8||525.00 MHz||-5.30 dBmV||40.95 dB||73||28|
|9||Locked||256QAM||9||531.00 MHz||-5.30 dBmV||40.95 dB||76||29|
|10||Locked||256QAM||10||537.00 MHz||-5.40 dBmV||40.95 dB||62||44|
|11||Locked||256QAM||11||543.00 MHz||-5.90 dBmV||40.37 dB||91||26|
|12||Locked||256QAM||12||549.00 MHz||-5.60 dBmV||40.37 dB||77||28|
|13||Locked||256QAM||13||555.00 MHz||-6.10 dBmV||40.95 dB||33||69|
|14||Locked||256QAM||14||561.00 MHz||-5.90 dBmV||40.95 dB||50||50|
|15||Locked||256QAM||15||567.00 MHz||-6.00 dBmV||40.37 dB||77||26|
|16||Locked||256QAM||16||573.00 MHz||-6.10 dBmV||40.37 dB||75||30|
|17||Locked||256QAM||17||579.00 MHz||-6.10 dBmV||40.95 dB||46||48|
|18||Locked||256QAM||18||585.00 MHz||-6.10 dBmV||40.37 dB||57||29|
|19||Locked||256QAM||19||591.00 MHz||-6.40 dBmV||40.37 dB||51||46|
|20||Locked||256QAM||20||597.00 MHz||-6.70 dBmV||40.37 dB||76||12|
|21||Locked||256QAM||21||603.00 MHz||-6.80 dBmV||40.37 dB||53||46|
|22||Locked||256QAM||22||609.00 MHz||-6.80 dBmV||40.37 dB||62||37|
|23||Locked||256QAM||23||615.00 MHz||-7.20 dBmV||40.95 dB||46||53|
|24||Locked||256QAM||1||483.00 MHz||-4.40 dBmV||40.37 dB||86||14|
|Channel||Lock Status||US Channel Type||Channel ID||Symbol Rate||Frequency||Power|
|1||Locked||ATDMA||2||5120 kSym/s||24.20 MHz||49.50 dBmV|
|2||Locked||ATDMA||4||5120 kSym/s||37.00 MHz||48.50 dBmV|
|3||Locked||ATDMA||3||5120 kSym/s||30.60 MHz||49.25 dBmV|
You need to trace out that and the cable going to the modem... There is a 2 way splitter somewhere. It needs to be replaced with a barrel or splice connector so only the line to the modem is connected to the street.
I haven't found any 2-way splitters anywhere in the house though. The cable going to the modem has no splitters attached, and the cable is only about 4 feet in length straight into the Surfbord modem.
No other coax cables in the house have any splitters.
What is a barrel? Could you show me a pic? And by splitter you mean something like what I liked before, right?
how about on the outside? Somewhere there is a splitter taking the street connection and feeding it to your modem and to the 3 way splitter..
A barrel or splice is a fouble female connector that splices to F cables together.
Looks like the center of a grounding block.. if they used a 2 way splitter as the grounding block, it needs to be replaced with a simple grounding block. You can try screwing a 75 ohm terminator onto the unwanted port as well, It might improve levels on the other port.
Well thanks to Julia_R and the forums, Spectrum scheduled me an appointment this Friday. So I'll let it be for now and ask most of my questions to whomever comes out.
Thanks for all the help to everyone in this thread.