Rookie

Unable to connect to websites on my hosting account

For some reason, I'm unable to connect to my hosting account, which has two
websites.

The are traffickingsafelist.com, and nascarboard.com

My hosting account is with zoothost.com

If I use any other internet service, I have no problems connecting to all three.

What would I need to do to fix this. I have a Motorola Surfboard SBG6580

3 REPLIES
Community Manager

Re: Unable to connect to websites on my hosting account

@anthony775

 

Sorry for the frustration.  If you are still seeing an issue, I would suggest contacting the web host.  

 

James M.
Spectrum Social Media Customer Care
Forums Community Manager

Valued Participant

Re: Unable to connect to websites on my hosting account

I can connect w/o problem. Have you tried with different computers/browsers? If it connects with different computers, then flush your DNS, clear cache, history, cookies etc...Also make sure your host file does not point them to  local IPs. "ping" and "tracert" are some useful tools.

Rookie

Re: Unable to connect to websites on my hosting account

I checked with my hosting company, and it turned out the problem
was the firewall had blocked my IP for failed pop3 login attempts.