I received a letter from Spectrum the other day announcing that internet speeds in my area (Windsor, ME) had increased from 60 Mbps to 100 Mbps at no additional cost. Sure enough, it's true. From a nominal 60 down and 5 up, it looks like I'm now provisioned at 100 down and 10 up. (Both before and after the change, actual speeds were and are significantly faster.)
So, thanks, Spectrum, for this welcome development. The initial 60/5 was a huge improvement over what Time Warner Cable previously offered, and the new uptick makes Spectrum internet even better. I was annoyed at a $4 monthly rate increase several months ago. At least now I feel that I'm getting something for the extra $$.
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Please try restarting the modem, connecting directly to the modem and repeating the speed test.
Spectrum Social Media Customer Care
Glad to hear the Internet service is working as it should be now. Our goal is for you to be happy with your services.
If you ever need assistance in the future, please let us know. We can also be reached on Twitter and Facebook.
Yes, removing the QoS will allow a single user device to use the entire connected bandwidth. Great for running speed tests, but not always helpful when multiple devices are connected, especially if you are both streaming a video and gaming, on different machines. We usually suggest leaving QoS on but with the limit set for about half your speed. That way one single app can't hog your entire connection. Just remember to turn it off for speed tests, and don't change the MTU value!